Shipping Policy

We proudly ship within the UK and internationally. Orders can typically take up to 14 days to be processed and shipped, especially personalised items. You'll receive an email confirmation once your order has shipped. We use Royal Mail as our service of delivery, times may vary depending on your location. Local collection is available for free in Leicester, by appointment. UK shipping is free for orders over £30.

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We are not responsible for postal delays or customs processing times. Buyers are responsible for any customs fees or import taxes that may apply. If your parcel is lost or arrives damaged, please contact us through email.